Surestay Plus Hotel By Best Western Mountain View, Mountain View CA - Deals & Reviews

This hotel suits me perfectly! With free Wi-Fi, a fitness center, and 24-hour reception, it provides everything I need. The staff were incredibly helpful, especially when caring for my elderly parents during my first stay. I'll be back for Christmas!

The staff provided warm and friendly service throughout my stay.

The bathroom had not been cleaned properly, with soap residue and hair left behind.

Things I wish I knew before I tried it

The hotel staff was incredibly friendly and accommodating. The location was perfect, close to shopping and restaurants. My room was spacious, with excellent shower pressure. However, the breakfast left much to be desired, with limited options. A heads-up about the inconsistent cleaning service would have been appreciated.

I appreciated the cozy charm of the lobby, which created a welcoming atmosphere. The staff were attentive and provided assistance whenever needed, making my stay comfortable and enjoyable as a senior traveler.

Improved bathroom cleanliness would enhance the experience.

great access to parks and dining for a weekend getaway

I loved being just a short walk from Sierra Azul Preserve and Amber India, making it easy to enjoy nature and delicious meals, and the spacious King Room offered a comfortable place to relax after exploring the vibrant local area. I appreciated that it felt safe for a single traveler, but the hotel could use some updates to the rooms.

A Comfortable Family Stay with Great Amenities

Our family enjoyed a restful night. The kids loved the pool area, perfect for unwinding after a long day. A cozy cafe nearby served delicious breakfast options. Don't miss trying the freshly baked pastries! Remember to inquire about nearby dining options for a wider variety.

I truly enjoyed my stay at the Best Western in Mountain View. The lovely staff provided excellent service, ensuring I felt welcomed. The cozy atmosphere and the outstanding breakfast made my mornings delightful, although I noted some room maintenance issues that could use attention.

The bed was comfortable, but the room had a strong urine odor.

I had a positive experience at Best Western during my recent work trip. The check-in process was efficient, and I appreciated the friendly welcome from the staff, who offered bottled water and granola bars. The room was well-maintained and quiet, making it easy to focus on work. Additionally, the complimentary breakfast started my day off right with various tasty options, including fresh fruit and baked goods.

The Wi-Fi connection was unreliable at times.

i had a fantastic stay at best western! the staff was super friendly and really went out of their way to help me with my bank issues. the room was spacious with two queen beds and the shower was excellent. the complimentary breakfast was delightful, featuring starbucks coffee and a pancake maker. also, the location was perfect for getting around town.

would recommend

Had a great time with friends! We enjoyed hiking trails and a fun day at nearby Rengstorff Park. The room was spacious, staff was super friendly, and the breakfast was a tasty bonus. It's a perfect spot to relax after a day of adventure!

The bathroom could be cleaner. I noticed some soap residue and hair left behind.

mixed feelings about my stay

The room was spacious with a comfortable bed. Plenty of outlets were available for charging devices, and I appreciated the presence of a desk for work. I liked the convenience of nearby supermarkets and fast food options, which made my stay easier, especially as a single traveler. It was great that I felt secure due to the two door locks.

I wish the amenities could have been more updated.

The lobby had a cozy charm, like visiting a dear friend's home, with friendly staff welcoming me like royalty. Accessibility was seamless with wide corridors that seemed to embrace every step.

Better room maintenance and quieter atmosphere needed.